Privacy Policy

Introduction

LifeHub is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our yoga and wellness programs designed for seniors.

We understand that privacy is particularly important to our community of mature adults, and we are dedicated to maintaining transparency about our data practices. This policy applies to all users of our website and participants in our programs, regardless of age or location.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website and services, including information by which you may be personally identified and information that is about you but individually does not identify you.

Personal Information: When you register for our programs, contact us, or fill out forms on our website, we may collect personal information such as your name, contact information including phone number and mailing address, age and health-related information relevant to our wellness programs, emergency contact information, and payment information for program enrollment.

Usage Information: We automatically collect certain information about your use of our website, including your IP address, browser type and version, operating system, pages visited and time spent on our site, referring website addresses, and general location information based on your IP address.

Health and Wellness Information: For the safety and effectiveness of our programs, we may collect information about your physical capabilities, health conditions that may affect your participation, previous experience with yoga or exercise programs, and goals and preferences for your wellness journey.

Communication Records: We maintain records of our communications with you, including emails, phone calls, and any feedback or testimonials you provide about our programs.

How We Use Your Information

We use the information we collect about you for various purposes that are essential to providing our services and ensuring your safety and satisfaction. These purposes include providing and personalizing our yoga and wellness programs to meet your individual needs and capabilities.

We use your information to communicate with you about our services, including program updates, scheduling changes, wellness tips, and educational content that may be of interest to you. Your information helps us ensure the safety of all participants by understanding health considerations and adapting our programs accordingly.

We process enrollment and payment information to manage your participation in our programs and maintain accurate records. Your usage data helps us improve our website functionality, understand how our services are being used, and develop new programs and features that better serve our community.

We may use aggregated and anonymized information for research purposes to better understand the needs and preferences of seniors in wellness programs. We also use your information to comply with legal obligations and protect the rights and safety of our users and staff.

All use of your personal information is conducted in accordance with applicable privacy laws and regulations, and we never use your information for purposes other than those disclosed in this policy without your explicit consent.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in specific circumstances that are necessary for our operations and your safety.

We may share information with qualified instructors and wellness professionals who are directly involved in providing services to you, ensuring they have the necessary information to safely and effectively guide your practice. This sharing is always limited to what is necessary for your care and safety.

In emergency situations, we may share relevant health information with medical professionals or emergency responders if we believe it is necessary to protect your health and safety. We may also share information with our trusted service providers who assist us in operating our website and conducting our business, but only under strict confidentiality agreements.

We may disclose your information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or that of our users or others. In the event of a business transfer, sale, or merger, your information may be transferred as part of that transaction, but it will remain subject to the privacy protections outlined in this policy.

We may share aggregated, anonymized information that cannot be used to identify you for research, marketing, or other business purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include physical, electronic, and administrative safeguards designed to protect the confidentiality and integrity of your information.

We use industry-standard encryption for sensitive data transmission and storage, maintain secure servers with regular security updates and monitoring, limit access to personal information to authorized personnel only, and conduct regular security assessments and employee training on privacy and security practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to maintain the highest standards of data protection.

In the event of a data security incident that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws and regulations.

Your Rights and Choices

You have several rights regarding your personal information, and we are committed to helping you exercise these rights in accordance with applicable privacy laws. These rights may include the right to access your personal information and request copies of the data we hold about you.

You have the right to request correction of any inaccurate or incomplete personal information, request deletion of your personal information under certain circumstances, object to or restrict certain processing of your personal information, and receive a copy of your personal information in a portable format.

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. However, you may still receive essential communications related to your program participation or account.

To exercise any of these rights, please contact us using the information provided in this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that certain rights may be limited by applicable law or our legitimate business interests, such as maintaining records for safety purposes or fulfilling legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small data files stored on your device when you visit our website.

We use essential cookies that are necessary for our website to function properly, analytics cookies to understand how visitors use our site and improve our services, and preference cookies to remember your settings and provide a personalized experience.

You can control cookie settings through your browser preferences, but please note that disabling certain cookies may limit the functionality of our website. For more detailed information about our use of cookies, please refer to our Cookie Policy.

We do not use cookies to track your activity across other websites or for advertising purposes without your consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the effective date at the top of this policy and notify you through appropriate means.

For significant changes that materially affect how we use your personal information, we will provide prominent notice on our website and may send you direct notification via email if we have your contact information.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about changes to this policy or disagree with the updates, please contact us to discuss your concerns.